Corporate responsibility

As a result of our commitment to the natural environment and surroundings, PortAventura bases its activity on a management model that allows us to develop our business with maximum respect for the environment, above and beyond the requirements demanded by law. Proof of this lies in the various environmental certifications of renowned prestige that we have been awarded, such as the European Certification EMAS, standard ISO14001 and the Environmental Quality Management Standard.

OUR COMMITMENT

PortAventura works to promote mutually beneficial relationships with the different stakeholders present in our vicinity. Integrating responsible and sustainable management into our business strategy has allowed us to become Spain’s leading theme park and one of the ten most-visited parks in Europe. PortAventura is a very active economic, social and environmental player, incorporating responsible and sustainable management based on our four corporate values: commitment, quality, passion for customer service and team spirit.

The United Nations Global Compact

Since 2008, PortAventura has adhered to the United Nations Global Compact, which is an ethical commitment undertaken by organisations in all countries to integrate into their operations and strategy its 10 Principles on Human Rights, Labour, Environment and Anti-Corruption
PortAventura World is committed to the Global Code of Ethics for Tourism of the World Tourism Organisation (UNWTO) and the Principles of the UN Global Compact. Both organisations advocate responsible tourism that contributes to the achievement of the Sustainable Development Goals (SDGs) in order to improve the lives of people and protect the planet.

Family Tourism Destination Certificate

This certificate rewards commitment to quality and specialised attention to families and also takes into consideration the added values of comfort and tranquillity for guests to feel at home and fully enjoy the first-rate entertainment and leisure activities on offer.

We provide access to leisure for people with reduced mobility

PortAventura Park has adapted its 6 theme areas to make it easier for everyone to access the fun, including disabled visitors.

Portaventura World is careful to cater for visitors with food allergies and intolerances

From identifying allergens present in our ingredients to the correct handling of these in preparing our dishes, we adapt to different needs so that the whole family can safely enjoy eating in our restaurants. Intolerances and allergies

The ISO 22000 standard is an international standard on food safety developed by the International Organization for Standardization. It encompasses the entire supply chain, from the production of raw materials, to customer service. It aims to protect consumers and reinforce their confidence.

At PortAventura World, we have created an Interdisciplinary Food Safety Team, to address the safety of our products from different perspectives and to establish common objectives that we embody in our Food Safety Policy. 

PortAventura World Parks & Resort has obtained ISO 22000 Certification for Hotel PortAventura, Hotel El Paso, Hotel Mansión de Lucy, Hotel Colorado Creek and Hotel Gold River and aims to extend this certification to Hotel Caribe and the Convention Centre.

Food Safety Policy
ISO 22000 Certification Hotel PortAventura and Hotel El Paso (AENOR)
Food Safety Management System Certification (IQNET)

Sustainable Development Goals

In 2015, the UN approved the 2030 agenda on sustainable development, an opportunity for countries and their societies to embark on a new path to improve the lives of all, without leaving anyone behind. The agenda has 17 Sustainable Development Goals, which range from eliminating poverty to combating climate change, education, women’s equality, environmental protection and the design of our cities.


ENVIRONMENT

Environmental management is a priority for the company and is a key component of sustainable development of the Resort. PortAventura World has voluntarily entered into several initiatives with various organisations and is committed to conservation of the environment through good practices, responsible consumption and continuous improvement.

EMAS

The EMAS Eco Management and Audit Scheme is an environmental management and audit system, voluntarily implemented, that allows companies and other organisations to evaluate, improve, and promote their environmental code of conduct.

Environmental Statement 2020 | 2019 | 2018

EMAS Certification

ISO14001

ISO 14001 is the internationally-recognised standard for the implementation of management systems targeted at continuous improvement of the environmental aspects of a business. It consists of a series of measures and activities intended to guide, direct, plan, control, and improve an organisation by enforcing compliance of the relevant legal environmental requirements and reducing the environmental impact of a company.

ISO 1400 Certificate

Environmental Policy

At PortAventura we fulfil our responsibility to the Environment, as stated in our Environmental Policy.

Environmental Policy 2021

The AENOR Towards Zero Waste certificate is awarded to organisations that recover at least 60% of their waste. In 2020, PortAventura World recovered more than 80% of its waste. The different fractions of waste they generate, within the defined scope, ensuring that they do not end up in landfills.

This scheme does not imply the non-generation of waste but rather that it is managed in such a way that reduces the amount of waste and allows any generated to be reused and/or transformed into raw materials and reintroduced into the value chain.​

The CIRCULAR ECONOMY model seeks to invert the current pyramid of waste management, maximising the actions of prevention and recovery of waste (reuse, recycling or energy recovery).